Adventure Lodge Policies

Check-out: 11am

Deposit is $200 per Cabin. If you cancel before 10 days to arrival, deposit will be refunded.

If you cancel less than 10 days before arrival, full accommodation package will be charged. Cabin and Room charges will be for the full reserved package, and no refund will be given for shortened stays.

Exception: provide a doctor’s note and have your deposit reimbursed.

Rarely the power goes out and we have a backup generator for Hot Water and Heat, prices will not be adjusted down during these periods.

Environmental: Burning wood in a Fireplace is carbon neutral.  We just ask that you burn wood when you are there and sparingly (just a few logs at a time).

Privacy Policy

 

We value your privacy!

We will never give, lease, sell or otherwise disclose your personal information. Period! Any information you give to The Adventure Lodge, will be held with the utmost care, and will not be used in ways to which you have not consented. A more detailed explanation about how we safeguard your personal information is described below. If you have any questions at all about our privacy policy, pleaseinfo@couplesresort.ca.

Resale or Disclosure of Information to Third Parties

The Adventure Lodge does not sell, rent, loan, trade, or lease any personal information collected at our site, including contact forms, download requests or email lists.

Privacy of Our Email Lists

Individuals must affirmatively ask to join our mailing lists using the forms provided on this web site or other means expressly sanctioned by The Adventure Lodge. We do not sell, rent, loan, trade, or lease the addresses on our list to anyone. In addition, we configure our list server software to refuse to divulge the email addresses of our list subscribers to anyone but authorized The Adventure Lodge staff, including other list subscribers.

Unsubscribe Policy

We strive to only send e-mail to those who want to receive it. If you would not like to receive future e-mails from us, reply to any email with UNSUBSCRIBE as the subject.

Personal Information

Any information that personally identifies you or allows us to contact you. It includes, without limitation, your full name, your email address, your home address, or your telephone number. This information is ordinarily used to individualize your experience on our website, communicate separately with you, facilitate your movements throughout our website, and to be able to selectively send you communications that may be of interest to you, either electronically or otherwise.

Generally, you can visit our website without revealing any Personal Information about yourself. The personal information collected from clients during the registration process is used to manage each client’s account (such as for billing purposes). This information is not shared with third parties, unless specifically stated otherwise or in special circumstances.

Aggregate Information

We collect certain Aggregate Information, such as tracking the Internet address of the domains from which you visit our site and analyzing this data for trends and statistics, tracking your IP address (the number that is automatically assigned to your computer when you are using the Web), and tracking your browser type.

We use this Aggregate Information to help diagnose problems with our servers, to administer our site, and to gather broad demographic information. None of this information is connected with your personal information. The Adventure Lodge may also generate non-identifying and aggregate profiles from personal information members provide during registration (such as the total number, but not the names, of clients).

Use of IP Addresses

An IP address is a number that is automatically assigned to your computer whenever you’re surfing the Internet. Web servers automatically identify your computer by its IP address. The Adventure Lodge and/or its affiliates may collect IP addresses for the purposes of system administration, to report aggregated information to our advertisers, and to audit the use of our website. When clients request pages from our website, our servers log the requesting clients’ IP addresses. We normally will not link IP addresses to anything personally identifiable, which means that clients’ sessions will be logged, but client identity remains anonymous to us. We can and will use IP addresses to identify a client when we feel it is necessary to enforce compliance with our rules or terms of service or to protect our service, website, or any person, or where it is otherwise permitted by law.

Responses to Email Inquiries

When visitors or clients send email inquiries to The Adventure Lodge, the return email address is used to answer the email inquiry we receive. The Adventure Lodge does not use the return email address for any other purpose and does not share the return email address with any third party.

“Cookies” and How The Adventure Lodge Uses Them

A “cookie” is a small data file that can be placed on your hard drive when you visit certain websites. The Adventure Lodge may use cookies to collect, store, and sometimes track information for statistical purposes to improve the products and services we provide and to manage our telecommunications networks. These cookies do not enable third parties to access any of your client information. Most browsers are initially set up to accept cookies. If you’d prefer, you can set yours to refuse cookies or to alert you when cookies are being sent. However, it is possible that some parts of the site will not function if you do so. Advertisers and partners may also use their own cookies. We do not control use of these cookies and expressly disclaim responsibility for information collected through them.

Links to Other Sites

The Adventure Lodge is not responsible for the content or the privacy policies of websites to which it may link and our privacy policy does not apply to websites to which we may link.

These other sites may send their own cookies to users, collect data, or solicit personal information. These other sites are not subject to the The Adventure Lodge privacy policy and The Adventure Lodge is not responsible for the privacy policies for these other sites, nor for the use of any information that these sites may collect. Please keep in mind that whenever you give out Information online (for example, via message boards or chat lines), that Information can be collected and used by people you don’t know.

While The Adventure Lodge and its affiliates strive to protect their clients information and privacy, we cannot guarantee the security of any information you disclose online, you disclose such Information at your own risk.

Data Security
The Adventure Lodge is committed to taking reasonable measures to protect your Personal Information from theft, misuse and alteration. Although The Adventure Lodge’ security efforts are consistent with industry practices, complete privacy, confidentiality, and security are not yet possible over the Internet.
The client agrees that since the Internet is not a fully secure medium for the communication of information, and since privacy and confidentiality cannot be guaranteed, use of The Adventure Lodge’s services may cause the client’s information to be accessed by, or disclosed to, other persons.
Therefore, the client agrees that The Adventure Lodge shall not be responsible or liable for any damage that the client, or any other person, may suffer in connection with the communication of private, confidential, or sensitive information using The Adventure Lodge’s services. While we make every effort to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent third-party “hackers” from illegally obtaining the client’s information.

Modifications

Clients may not opt out of receiving information from The Adventure Lodge which is essential for maintaining or updating clients’ accounts or system information.

Clients who have registered a domain name with The Adventure Lodge and wish to change the Technical Contact from The Adventure Lodge to another company, may send a request to info@couplesresort.ca . It is important to note that client domain name registration information is made publicly available in the registry of domain names.

Content Policy

The content and pricing on this website is accurate to the best of our abilities. All prices on this website and in our reservation system are based on conditions at the time of publishing and are subject to change.

Power Outages Policy

  • We will try to update the home page of our website to tell when we are up again.
  • If there is a power outage we will try to notify guests. If we are successful the deposit will be refunded if desired.
  • If guests arrive or if a power outage happens while guests are here, we will offer:
    • If power goes out for two hours between 4pm and 11pm: 10% off
    • If power goes out for three hours between 8pm and 11pm: 20% off
    • If power goes out for four hours between 7pm and 11pm: 30% off
    • If power goes out for five hours between 6pm and 11pm: 35% off and one free night stay in the future, similar accommodation
    • Power outages after 11pm through to 4pm will have no discount attached

 

Where to Direct Questions About The Adventure Lodge’s Privacy Policy

If you have any questions about this Privacy Policy or the practices described herein, you may contact:

Attention: John Sorensen Adventure Lodge P. O. Box 310 Whitney – Algonquin Park, ON K0J 2M0 Canada

Revisions to This Policy
The Adventure Lodge reserves the right to revise, amend, or modify this policy, our Internet Service Agreement and our other policies and agreements at any time and in any manner. Notice of any revision, amendment, or modification will be posted in accordance with the Internet Service Agreement.

The Adventure Lodge’s Commitment to Children’s Privacy
Protecting children’s privacy is especially important to us. It is our policy to comply with the Children’s Online Privacy Protection Act of 1998 and all other applicable laws.
Adventure Lodge recommends that children ask a parent for permission before sending personal information to The Adventure Lodge or to anyone else online.